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Professionalism

February 8, 2013 by Peter Warwick-Mahoney

In an email exchange with a client this morning I got to spell out my views on professionalism, and thought I’d share them with you to.

  1. There isn’t enough of it in the world
  2. I’m providing a service, and conduct myself as such
  3. I don’t get precious about things like a lot of developers and designers do. (Honestly, people need to get over themselves sometimes!)
  4. And this one’s really important; I both take pride in my work, and feed my family with it. Anything less than a five-star service means I’ll have less than a perfect reputation, which keeps food off my children’s table.

Point 3. is a particularly interested topic–I have known people who get so precious that they refuse to deliver what their client asks for!

Certainly, as a consultant and professional with 17 years experience, if I think a project or part thereof should be done differently to the brief, I’ll suggest it with a solid rationale. But I also accept that if someone really wants to stick with their idea, they should be able too.

In some cases it boils down to this, I know web development, design, and online community–but my clients know their own businesses better than I! That’s why I like to get to know my clients and their businesses, because I want to make sure they’re using the web as effectively as they can for their business model.

Filed Under: Hints & Tips, Opinion

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Praise

I have over 2000 5-star feedback reviews (and I’ve never received less than the full five.)

Here’s just one example, from Mike who runs Costello Entertainments:

Migration, Hosting, SEO and Speed Work on our new website all completed quickly and efficiently and Peter was most helpful in fixing an issue with a Popover on the site as well. If you’re thinking about asking Peter to do a job for you or hesitating, JUST DO IT! – He knows programming and the internet inside out, he’ll get the job done for you professionally, with a smile. I wish I could call a plumber or a tradesman to do the jobs I can’t do myself with the same level of confidence.
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